Dan Rockwell the @LeadershipFreak - Customers First vs Employee First

I love when I get to converse with teachers who value their students as leaders, instead of students. I came across Dan Rockwell's article "Employees and Customers Aren't First" on twitter.  Our tweet conversation is as follows:

My Reply:

Hi Dan,  I agree with your title.  As you state in your article,  it is true that companies and corporations have built successful business models by either putting the customer first or the employee.

I work at a financial firm. I find this to be true about myself and everyone else. When I am in the role of an employee, I want to be considered first because I have core value to my company.  When I am a customer I want to be considered first because I am spending my money.

In both situations, I am right.  How can that be? Other than everyone's need for appreciation, an employee does not have the same needs as a customer and a customer does not have the same needs as an employee.

Customer needs: Give me my product or service in a timely manner and make me feel good about my purchase and I will return.

Employee: Recognize my efforts, and if I am in error, train me in away that I can understand.  Pay me on time and make me feel good in my work environment and I will work harder to please the customer and grow with you.  Did I say pay me on time for my time?  Very important.

The humanist in me says, "Stop categorizing the individual into customer or employee. Put the individual first."  Show me a company that understands this and I'll show you a company that will change the world around them.

Saturday, February 8, 2014
Posted by I AM JANEL

Win the Team in the Work Place | Part 1

You go to work everyday. And you are not really going anywhere.  You are not moving up the later at all.  People that are getting the promotions, don't seem to know anything.  Behind their back you call them "suck ups".  That's what you say to make yourself feel better about yourself, because your check is smaller. You feel you do all the work and the boss gets all the money. Wow, what a MindFock you have done on yourself.  The truth is you don't have a clue how to move up in the company.

On the other hand, you are the boss.  And you know that your team does not like you.  You deal with it, but secretly it hurts you that you have to work around  daggers being violently thrown at your back with eyes.  You either resort to bullying or trying to be their friend. Either way you are not winning your team.  Either they are laughing at you as if you are their favorite joke, waiting on you to fail or hoping your authority finally sees you are not worth what they pay you.

This is the series that will teach you how to Suck Up!

  • Suck up more 0's on your check.
  • Suck yourself  up the corporate later
  • Suck up more respect in the workplace.
  • Suck up responsibility for yourself in the workplace.
  • and stop worrying about who is sucking up and win.

How to Anchor Confidence While Speaking

It is important for a leader to speak confidently to invoke trust. A leader is always an anchor for their team. But how does a leader anchor himself?

Anchoring is a valuable NLP tool for leaders to use to develop uncontentious responses or habits that lead to success. It is a quick rewiring of the brain, that creates a mind body connection.

I love this technique because you can create good habit and change bad habits.  This was good news for me.  I am using this technique to develop a better leader in myself.  I encourage you to take advantage of this very valuable information. This information is worth millions.  This one technique can make you millions.  Change your habits, change your world.

The video below will show you step by step how to develop a psychological anchor for confident speaking.

Posted by I AM JANEL

Habitual Success



Have you met someone that seems to make gold out of everything he or she touches? Every time this person does anything, it's successful. What if the person I was talking about was you?  Any project you began is a hit.  Everything you touch seems to turn to goal.  Your return on any investment always skates around 1000%.  

Imagine doing something you have always wanted to do.  Imagine that it is an absolute success. Every project before had the same outcome and you are confident that every project after will too.

The sayings are true, "You can do anything you believe you can." "Miracles happen for people everyday".  But can you get away from  the inconsistent success and fly by miracles? Yes you can.

Successful habits is the key to frequent success; as my title suggest, Habitual Success.  You like the way I set you up; don't you?  This is how everything you touch turns to goal.  There is no set formula to what I am suggesting. The habits you want to create for yourself will depend on what you want and how fast you want it. 

Before you decide what habits you want to develop, first let's find out how long does it take you to create a habit or routine. Lucky for you I know that answer.  It's 30 days.  That's right! Thirty days to get your mind and body to agree to the new routine.  It's not really long is it? Come on, don't be a woos. One month is nothing.  After one month at your job, you were comfortable with all the routines that you had learned 30days ago. 

Thirty days to create a habit. As I said before, it gets your mind and body to agree to the new routine.  But what's even more exciting is that after 90days you are on autopilot. Ninety days after driving to and from work taking the same route, only now you are on autopilot.  Your thoughts can wonder, without focusing on the route itself.  Sometimes you don't even  remember the complete trip in getting to your designation. 

Imagine going from the ease of a productive routine to productive autopilot. Now you know 30days is flow, 90 days auto-flow.  Choose one habit that will create more success in your life.  What habit will you commit to for 30 days?

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Thursday, May 23, 2013
Posted by I AM JANEL

Loosing Your Job is Not the End... Part 1

Posted by keegan in drawings
On April 18, 2008
Not many people have lost there job more than me this past year. I moved to New York City August 2010. I have worked seasonal, temporary, and contracted jobs, but nothing permanent; not that I have not been looking for a permanent job.  It is just easier to get seasonal work and work from temporary staffing agencies.

Most of the year, I had to work 2 jobs at a time. My contract job as a field agent is stable and pays good for my time and has kept me a float, but it's not enough work in a week to fully support my living expenses. The downside is that it pays 30 days later and twice a month. BOOO!

I am glad my first year an a half in New York was like this because I learned many things from this experience. However, the main thing I learned is that you can always find something else.

Most people don't get upset, because they lost their job. Most people get upset because they lost their income or main source of cash flow. There are a few things you need to remember whether or not you are loosing your job or not.

 Remember:


    1. When a door closes there are so many other doors to open.

    2. Have multiple streams of income; a business on the side or money coming in from a hobby.

    3. There are better opportunities out there. Always be ready for the next opportunity.

    4. Look at your options. You have choices.

    5. Preparation, Preparation, Preparation: Develop and new skill that makes increases your value.
        You don't have to go back to school, necessarily to amp up on new skills.

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Monday, February 11, 2013
Posted by I AM JANEL

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